Board Thread:General Discussion/@comment-26283166-20150525222332/@comment-24956068-20150526174543

Usually I connects crashing app with issues around your memory and RAM. So because every phone has their own uniqueness, I can't guarantee one way will ultimately solve every phone problems. But here's some tips, when nothing works, we'll keep working out finding a way until it gets done.


 * Make your device running fresh. Do not pressing the action/home button to quit because it will make your app running in background rather than closing it. The correct way to close is by searching the list of running apps and remove them individually.
 * - For Apple device, double press the action button and close your running apps by swiping the app off the screen.
 * - For Android device, long press the action button and close your running apps by swiping the app off the screen, or going to Task Manager and end every running apps in the background.


 * Restarting your phone before playing Cookie Run. This is because when you restart your phone, you're resetting RAM in your phone, creating more space for smooth game playing. Just do this when you experience severe lags/crashes in the game. Another tip to make your RAM works better is completely shutting down the phone whenever you don't need it - during your prayer session, movies, or sleeping.
 * Clean your phone's memory. This is highly tied with your memory space. When you make your phone memory almost full, there will be very thin space for RAM running the apps, and consistently doing that will make your phone works slower and damaging your device in the long run.
 * 1. Uninstall apps you don't really need, or move it into SD Card (when your phone has a built-in slot for SD Card).
 * 2. Move your personal files, photos, videos, music, etc. into SD Card or back them up into your PC or cloud services. When all your files are backed-up, you can delete them.
 * 3. Clear your app junk and cache. There are two ways, going to Applications Manager in Settings or installing third-party app to delete app junk and cache.


 * A small tip for Android device, to keep RAM usage smaller, avoid using too many widgets.