Board Thread:Questions and Answers/@comment-220.255.2.122-20141027121259/@comment-24956068-20150228190724

Ah okay. You can try to do these too:

- Try running Cookie Run with different connection type, such as using different wi-fi operator or switching to mobile data, or vice versa.

- Relook again at your friends list. If you could remember some people with fancy characters (such as stars, musical notes, or anything else you usually don't see on keyboards) you need to block/remove them too. Some people believes this will help too.

-Another way to relook is removing friends that have installed Cookie Run but no longer playing ((or)) having significantly irrational high scores. This is another belief that more friends playing causes the game took longer to connect to server and people with high scores using cheat will causes a problem when loading friends list's scoreboard.

If all these doesnt work, then I'm very sorry. The last way you can do is contacting Customer Support at here.