Board Thread:Questions and Answers/@comment-26782867-20150807024142/@comment-24956068-20150819175710

..and for me, the most sucking thing when we report an error: no matter the message we send, all the replies are just looked like.. copy-pasting the troubleshooting tricks (even after we have explicitly telling that we have done all the tricks). I feel that somebody are putting the vacation mode, when the keyword "stuck" is on the customer's emails, the reply are "this, this, that"...

It's not a call to Cookie Run, but all Line Games...we want to talk with Customer Support Representatives not robotic reply system...