Board Thread:Questions and Answers/@comment-50.255.18.38-20150413224122/@comment-26044650-20150413231818

Did you try closing the app and re-opening it?

Sometimes when I order Crystals they don't go through. When I close the app (hit the home button twice, find the app and swipe it off the screen to close it) and reopen it, the Crystals are put in.

Sometimes it takes a while for the server to "sync up".